Insurance cover details
×Loss & theft Cover
This covers the insured device against loss and theft only
and has with no excess Buy-Down.
This covers the insured device against loss and theft only and has with no excess Buy-Down.
Theft
If the device is stolen.
Loss
Accidentally losing a device.
Santam will replace the device with the same make and model if you claim for any of the above reasons. No claims will be paid in cash.
Claims made within 60 days will have an additional R300 applied. Here's what you can claim within one calendar year.
Your claim options
| COVER TYPE | 1ST CLAIM | 2ND CLAIM | 3RD CLAIM |
|---|---|---|---|
| Theft | 10% (min R300) | 10% (min R300) | 10% (min R300) |
| Lost | 10% (min R300) | 10% (min R300) | 10% (min R300) |
Loss & theft does not cover:
Mechanical or electrical malfunction
Wear and tear
Reckless behaviour
Theft from an unattended vehicle with no evidence of forceful entry
Read the Terms & Conditions for more information
- Report the incident to Admyntec as soon as possible.
Call: 083 123 6084
eMail: claims@admyntec.co.za - Make your claim within 30 days of the loss or damage with all the requested details, or your claim won't be processed.
- Contact MTN to deactivate your SIM card and blacklist the device.
if your device is lost or stolen, report it to the South African Police Services, or any other police service if you're overseas within 48 hours to get a referene number. You'll need this and an Admyntec claim form to process your claim.
There is an excess payble.
Refer to the Excess payable tab
Office hours
Monday to Friday - 08H00 - 17H00
Saturday - 09H00 - 16H00
Sunday & Public holidays - CLOSED
HELP DESK
claims@admyntec.co.za
RAISE AN ISSUE
claims@admyntec.co.za
ADDRESS A COMPLAINT
claims@admyntec.co.za