FAQS

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FAQ

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  • In the event that 3 or more claims are lodged against this policy in a 12 month period, your Insurer may give you a 30 days' notice at its descretion due to adverse claims experience.
  • If a device has been lost or stolen and the claim has been declined for whatever reason, the Insurer will cancel the policy and will no longer collect premiums on the device.
  • If a device has been damaged and the claim has been declined, the Insurer will suspend cover for Accidental Physical or Liquid damage until proof of repairs for the device is submitted to the Insurer.