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Cookies

A cookie is generally a tiny data file that resides on your computer, mobile phone, or other device, and allows MTN to recognise you as a user when you return to the MTN online store website using the same computer and web browser.

There are different types of cookies. Here are two examples.

A “persistent” cookie – this cookie is set once you’ve logged on to a website. The next time you visit the website, the persistent cookie will allow the website to recognise you as an existing user or registered user so you will not need to log in before using the services. However if you wish to access or change any of your payment information (like a credit card number) or your registered information, you must log in securely again with your password, even if your computer contains a persistent cookie.

A “session” cookie – this cookie is used to identify a particular visit to a website. Session cookies expire after a short time or when you close your web browser.

You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use the website.

FAQS

FAQ

READ TIME: 2 MINS

Report the incident to Admyntec as soon as possible.
Call: 083 123 6084
eMail: claims@admyntec.co.za
Make your claim within 30 days of the loss or damage with all the requested details, or your claim won't be processed.
Contact MTN to deactivate your SIM card and blacklist the device.

if your device is lost or stolen, report it to the South African Police Services, or any other police service if you're overseas within 48 hours to get a referene number. You'll need this and an Admyntec claim form to process your claim.

There is an excess payable.

Refer to the Excess payable tab