FAQS

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FAQ

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PERIOD OF INSURANCE (Applicable for All sections of cover)


Your device will be covered each month you pay your premium a month in advance to the insurer.


Your premiums are calculated annually and should be paid on a monthly basis so there aren't any interruptions to your cover.


The insurer will only pay the amount the device is insured for in the event of a loss.


Your monthly premium will be debited from your MTN account or if you're a prepaid customer, a montly debit order will be raised.